You can easily place an order on our website by selecting the products you wish to purchase and following the checkout process. Add the items to your cart, proceed to checkout, and follow the steps to complete your purchase.

We process orders quickly to ensure fast shipping. If you need to change or cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, changes or cancellations may not always be possible once your order has been processed for shipment.

Yes, once your order is placed, you will receive a confirmation email with the details of your purchase, including the estimated shipping timeframe.

We offer two shipping options: Standard and Expedited. Standard shipping is free for orders over $80, while Expedited shipping is free for orders over $200. For orders below these thresholds, Standard shipping costs $6, and Expedited shipping costs $11. For more details on delivery times, please visit our shipping policy.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our website’s tracking tool to follow your order’s progress.

Currently, we only ship within the USA. Please check back for updates on future international shipping options.

You can subscribe to regular deliveries of your favorite products by selecting the subscription option when adding the product to your cart. You can choose how frequently you'd like to receive the product (e.g., monthly or bi-monthly).

Subscription members receive a minimum 15% discount on all deliveries. With more frequent deliveries, you may qualify for even higher discounts.

Yes! Standard shipping is free for subscription orders over $30. Expedited shipping costs $11 for subscription orders below $200, but it’s free for subscription orders over $200.

You can manage your subscription through our dedicated subscription management panel. Here, you can adjust delivery dates, pause or cancel your subscription, or skip a single delivery if needed.

Due to the nature of dietary supplements, we cannot accept returns once the product has been opened. However, if your product arrives damaged, please contact us within 7 days of receiving your order, and we will gladly provide a replacement or, in some cases, issue a refund. If you have a quality concern with the product itself, you have 30 days from the date of purchase to contact us and request an exchange or refund.

If your product is damaged or you encounter any issues with your order, please contact our customer service team within 7 days of receiving the product. If you experience a quality issue with the product, please contact us within 30 days. We will provide you with instructions on how to proceed with an exchange or refund.

Contact Us

We accept all major credit cards, Apple Pay, Google Pay, Amazon Pay, and many other methods available through Shopify Payments.

Unfortunately, once an order has been placed, the payment method cannot be changed. If you need assistance with a payment issue, please contact our customer service team for help.

No, you can place an order as a guest. However, we encourage creating an account so that you can earn points for every purchase, which can be redeemed for discounts on future orders.

You can create an account by clicking on the "Login" button (or here) located in the top-right corner of our website (on desktop) or in the dropdown menu (top-left corner) on mobile. Once there, enter your email to sign up. We use a passwordless system, so you’ll receive a one-time password via email every time you log in. Once registered, you can start earning points, track your order history, and access your loyalty rewards. Please note that subscriptions are managed in a separate panel.

Yes, joining the Zen Club is completely free! You can sign up at any time and start earning rewards immediately.

As a Zen Club member, you’ll earn points for every purchase, following us on social media, creating an account, and even on your birthday. These points can be redeemed for discounts on future purchases.

Absolutely! Every time you make a purchase, you’ll earn points that can be redeemed for discounts on future orders.

When you refer a friend to Zenbioni, both you and your friend will receive a $10 discount code once they make their first purchase. It’s a great way to share the benefits of Zenbioni with others and earn rewards in the process!

Yes, creating an account is necessary to track your points and redeem rewards. With your account, you can easily monitor your points balance, view your rewards, and manage your subscriptions.

To redeem your points, log in to your Zen Club account and navigate to the loyalty program panel. There, you can exchange your points for a discount coupon. Once you have the coupon, you can apply it during checkout to receive your discount.

Yes! You can earn points by following us on Instagram, Facebook, and TikTok, giving you even more ways to benefit from being a part of the Zen Club.

Yes, you’ll receive bonus points on your birthday, making it even more rewarding to be a part of the Zen Club. And stay tuned- there are even more exciting rewards coming soon!

Yes, the minimum purchase amount to apply your discount is $30.

Yes! All our products undergo rigorous laboratory testing to ensure both safety and potency. Our safety testing is conducted to USP 232 standards, the highest standard used for pharmaceutical and medical products. This ensures that you are receiving a safe, high-quality supplement.

We share all our promotions exclusively through our newsletter and Instagram Stories. Be sure to subscribe to the newsletter and follow us on Instagram so you don’t miss out on any special offers!